Que 1. How can I decide the size of my frame according to my face size?
Answer. At Lens2Home, we provide glasses in three sizes – small, medium, and large depending on the temple size and frame size. Most of our customers find the medium size frame which perfects their face size.
Que 2. Will Lens2Home be able to deliver my complex power?
Answer. At Lens2Home, we cover all power types, simple or complex. Our latest technology will assure you 100% satisfaction in terms of quality.
Que 3.How can I fill in my prescription during placing the order? Where do I submit my eye power details on Lens2Home?
Answer. You have to submit your eye power details after you complete your purchase. We offer our customer’s options to provide us with your prescription – Firstly, upload a picture. Then enter it online, or you can email or write to us on [email protected]
Que 4. What quality of frames do you use?
Answer. We have plastic material frames, steel, stainless steel and aluminum frames which are best in their own way. We also provide our customers with a 1 year warranty on all our eyewear frames – in case you face any issue, contact us and we’ll make sure it gets resolved!
Que 5. What lenses will you use?
Answer. We use top quality lenses which covers all important features like anti-glare, scratch resistant, UV protected, water replant etc. . All our lenses are similar to what is provided in contact lenses across Europe and the USA
Que 6. When will I receive my order after confirming?
Answer. We make sure that our customers experience speedy services. We dispatch your order within 5-12 days of order confirmation based on the products ordered. Post-dispatch it takes 2-5 days to deliver your order, based on your location.
Que 7. I don’t like what I have purchased! What is your return policy?
Answer. Lens2Home is committed to providing you the best quality eyewear products at affordable prices. If you face any issue, you may submit your problem to us on [email protected]. We have a 14 day, no-questions asked return policy.
Que 8. HOW can i TRACK MY ORDER ONLINE? what are the steps?
Answer. After we have shipped your order, you can observe the progress of the shipment using the tracking code provided by the courier company. You will be provided with the required details in your accounts dashboard when you login to have a view of your orders.
Que 9. How can i contact CUSTOMER care SERVICE and your HOURS OF OPERATION?
Answer. You can ping us on our number +(91)-9015922222 or Email us at [email protected]. Our hours of operation are 10 AM to 7 PM from Monday to Sunday.
Que 10. Does Lens2Home OFFERs FREE SHIPPING ON ALL ORDERs?
Answer. Yes, Lens2Home provides its customers with free shipping on all orders.
Que 11. HOW LONG DO I HAVE TO EXCHANGE OR RETURN AN ITEM?
Answer. Once you mention return of an item for exchange or refund it takes upto 3-5 days for pickup of the product. Once we receive the product we will re check it and may take upto 2 days. Post quality check we will call and confirm the return or receipt. Refund of Money (If applicable to your order) will be credited
Que 12. WHAT Mode OF PAYMENT Does Lens2Home stick to?
Answer. We accept Debit card, Credit card, Net Banking and COD as modes of payment.
I ordered the wrong product by mistake. what should i do now?
You can cancel your current order and place a fresh order. We will fully refund you the payment you’ve made on the incorrect order. Please make sure that you cancel your order before we prepare to ship.
Que 13. I LIVE IN ONE COUNTRY BUT WANT TO SHIP TO A DIFFERENT COUNTRY. IS THIS POSSIBLE?
Answer. Lens2Home currently sells and ships products for customers within India. We don’t ship products to any location outside of India as of now.
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Welcome to the destination hub to shop online designer eyewear glasses provided with the best quality lenses at affordable price. Lens2Home is here to revolutionize the online eyewear industry by delivering the quality lens and make people lead better lives with a crystal clear vision. Lens2Home aims to deliver vision and spreading smiles. Lens2Home will provide you with a promising serviceability at the ease of your doorstep. Our designs are inspired from Germany and Spain LetYourEyesTwinkle
Our eyes unveilingly convey an incredible array of emotions which is an essential part of one’s beauty on a whole. However, we still tend to neglect our eye health because they rarely torment when in trouble. Our aim is to beautify lives by providing clear vision access of the vivid shades of the world to our customers.
Let’s make a difference! Along with making an online presence for Eyeglasses, we are also working offline for a noble cause by opening stores in hospitals giving free eye checkups to people who cannot afford to pursue a check-up in a hospital.
Lens2Home exhibits its collection of eyeglasses frames, computer glasses, reading glasses for men, women and kids. Let your eyes do the talking! We adhere to the best serviceable and delivery practices with a hassle free experience for you. Because customer satisfaction is our topmost priority. Enjoy the upcoming hype of online shopping with alluring offers of sales and discounts updated religiously on our site and social media pages, unveil the best in you from a gamut of eyeglasses options to ornament your eyewear fashion statement. Splurge on!
Add colors of vogue flavors that are all in rage these days with Lens2Home. By making an impressive mark in no time, Lens2Home is the ultimate place for you to shop in for latest trending glasses!